Returns & Exchanges
At Gravel, we stand by the quality of our fashion; if you are not completely satisfied with your purchase, you can return or exchange items within 30 days of delivery. All garments must be in their original, unworn condition with tags attached to be eligible for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Securely pack your items in their original packaging and include the packing slip provided in your digital return confirmation.
- 3.Label and Ship
Download and print the prepaid shipping label from our portal, attach it to your parcel, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.